Australian High Commission

Singapore

High Commission address: 25 Napier Rd, Singapore - Telephone: 6836 4100 - Fax: 6737 5481

What is an Electronic Travel Authority (ETA)?

An ETA is an electronic authorisation for travel to Australia to visit or conduct short term business in Australia. It replaces a visa label or stamp in your passport and does not require making an application at the High Commission. Passport holders from around 33 countries, including Singapore and Malaysia, are eligible for ETAs. Of the eligible nationalities, eight (including Singapore and Malaysia) are eligible to apply online.

See: www.eta.immi.gov.au/ETAAus1En.html for a list of ETA-eligible countries.

Nationals of certain other countries can apply for an eVisitor or e676 visa online. For further details on eligible nationalities and applying for these visas please see the link below and further information at the bottom of this page.

See: www.immi.gov.au/visitors/tourist/visa-options.htm

If you are ETA-eligible:

You can apply for a Visitor ETA to travel to Australia for tourism or visiting relatives and friends (V 976).
You can apply for a Business ETA to travel to Australia for business meetings, conferences or to make short term business arrangements (short validity BS 977)
You can apply for an ETA yourself online at (www.eta.immi.gov.au), or through your travel agent or at airline offices throughout Singapore (ETAs are not available at the High Commission)
No application forms are required

The ETA system means travel agents and airline offices can be a 'one-stop-shop' providing travel arrangements and an Electronic Travel Authority while you wait.

The Australian Government does not charge travel agents and airlines for the use of the ETA system, however travel agents and airlines may charge a nominal service fee.

Further ETA Information

An ETA allows for multiple visits to Australia for stays of up to three months at a time
An ETA is valid for 12 months or the life of the passport (whichever is shorter), but each visit must be less than 3 months
It is recommended that you apply for an ETA at least 3 working days before you plan to travel
Business ETAs can also be used to make tourist visits to Australia
If you are NOT the holder of a passport issued by an ETA eligible country, you cannot obtain an ETA and will need to apply for a visitor visa at the Australian High Commission during counter hours

A long validity business ETA (valid for the life of the passport) is also available online (BL 956) but includes a government charge, also payable online.

Other electronic visitor visas for Australia - e676 and eVisitor

eVisitors
The eVisitor visa allows travel to Australia for business or tourism purposes for up to three months. It is available to passport holders from the European Union and a number of other European countries.

See: www.immi.gov.au/e_visa/evisitor.htm

e676 Tourist Visa
The eVisitor visa is for people to visit Australia for holiday, sightseeing, social or recreational reasons, to visit relatives, friends or for other short-term non-work purposes. The visas are available for a stay of three, six or twelve months. The application can be made online and is limited to certain nationalities.

See: www.immi.gov.au/e_visa/e676.htm

If an ETA application is unsuccessful.....

If in the rare event your ETA application is not successful, it is recommended that you check back in 12 hours to confirm whether the application has been successful.
If your travel agent (or your online application) checks back after 12 hours and is still unable to grant you an ETA, a message will display stating "Refer to Embassy" - this does not mean that the ETA application has been refused.
ETA applications can be referred to the "Embassy" for many reasons - your travel agent should be able to resolve this directly with the High Commission.
If you applied through the internet and were not successful, you may either email or fax copies of the biodata page of your passport and rejection slip (together with contact details) to the Immigration Section at the High Commission (Fax No. 6735-1242) OR attend the office with your passport and rejection slip during our advertised business hours.